Terms of Service

1.Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Entromoonic Ltd ("Company," "we," "us," or "our"), a Delaware corporation, governing your access to and use of the Fetchii application ("Software" or "Service").

By downloading, installing, accessing, or using the Software, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not download, install, or use the Software.

We reserve the right to modify these Terms at any time. Your continued use of the Software following any changes constitutes acceptance of the modified Terms.

2.Definitions

• "Software" means the Fetchii application, including all updates, upgrades, and related documentation.
• "License" means the right to use the Software granted under these Terms.
• "License Key" means the unique alphanumeric code provided upon purchase that activates the Software.
• "Device" means a single macOS computer on which the Software is installed and activated.
• "User Content" means any content downloaded, processed, or created using the Software.
• "Third-Party Content" means any content accessed through the Software that is owned or controlled by third parties.
• "Third-Party Platforms" means websites, services, or platforms from which content may be downloaded using the Software.

3.Service Description

Fetchii is a desktop video download manager for macOS that allows users to download, convert, and manage media content from various online platforms. The Software provides:

• Video and audio downloading from supported websites
• Format conversion with hardware acceleration
• Browser extensions for Safari and Chromium-based browsers
• Subtitle downloading and embedding
• SponsorBlock integration for YouTube content
• Local media management and organization

System Requirements: macOS 14.0 or later, compatible with both Intel and Apple Silicon processors.

4.Eligibility

You must be at least 16 years of age to use the Software. By using the Software, you represent and warrant that:

• You are at least 16 years old;
• You have the legal capacity to enter into these Terms;
• You are not prohibited from using the Software under applicable law;
• You will comply with all applicable laws and regulations in your jurisdiction.

If you are using the Software on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

If you are under the age of majority in your jurisdiction, you may use the Software only with the consent of a parent or legal guardian.

5.License Grant

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Software in accordance with the license type you have purchased:

You may not resell, sublicense, rent, or share the License with anyone outside your household. Companies that want Fetchii for several people should contact us at support@fetchii.app.

6.License Restrictions

You agree that you will NOT:

• Copy, modify, adapt, translate, or create derivative works of the Software;
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Software, except to the extent such restrictions are prohibited by applicable law;
• Remove, alter, or obscure any copyright, trademark, or other proprietary notices;
• Sell, resell, rent, lease, sublicense, or otherwise transfer the Software or License;
• Let people outside your household use your License, for example colleagues at your company (companies buying for several people should contact support@fetchii.app);
• Circumvent, disable, or interfere with any license validation or security features;
• Share your License Key with anyone outside your household;
• Use the Software in any way that violates applicable laws or regulations;
• Use the Software to infringe upon the intellectual property rights of others.

These restrictions apply to Fetchii's own code. Open-source components included with the Software, listed in the app under About → Acknowledgments, are licensed under their own licenses. Nothing in these Terms limits the rights those licenses give you.

7.Acceptable Use

Fetchii is designed as a tool for archiving and managing media content that you have the legal right to download and store. You agree to use the Software only for lawful purposes and in accordance with these Terms.

You may use the Software to:

• Download content you have created or own;
• Download content you have explicit permission to download;
• Download content that is explicitly offered for download by the content owner;
• Archive content for personal, non-commercial use where permitted by applicable law.

You may NOT use the Software to:

• Download copyrighted content without authorization;
• Circumvent digital rights management (DRM) protections;
• Download content in violation of any platform's terms of service;
• Redistribute, sell, or commercially exploit downloaded content;
• Engage in any activity that infringes intellectual property rights.

8.User Responsibilities

You are solely responsible for:

• Ensuring that your use of the Software complies with all applicable laws and regulations;
• Obtaining any necessary permissions or licenses for content you download;
• The legality, accuracy, and appropriateness of all User Content;
• Keeping your License Key and the email account you bought it with secure;
• Any consequences arising from your use of the Software;
• Complying with the terms of service of any Third-Party Platforms you access.

9.Intellectual Property

The Software, including all code, graphics, user interface, images, audio, video, and documentation, is owned by Entromoonic Ltd and is protected by copyright, trademark, and other intellectual property laws.

All rights not expressly granted in these Terms are reserved. The Fetchii name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Entromoonic Ltd.

Nothing in these Terms grants you any right to use our trademarks, service marks, or trade dress without our prior written consent.

10.Third-Party Content

The Software may be used to access and download content from Third-Party Platforms. We make no representations or warranties regarding:

• The availability, accuracy, or legality of Third-Party Content;
• The terms of service or policies of Third-Party Platforms;
• The intellectual property rights associated with Third-Party Content;
• The continued functionality of downloads from any particular platform.

You acknowledge that Third-Party Platforms may change their systems, APIs, or terms of service at any time, which may affect the Software's functionality. We are not responsible for such changes.

11.Payment Terms

All payments are processed through our authorized Merchant of Record, Lemon Squeezy. By making a purchase, you agree to:

• Provide accurate and complete payment information;
• Pay all applicable fees and taxes;
• Be bound by the payment processor's terms of service.

All prices are listed in US Dollars (USD). Prices are subject to change without notice, but any price changes will not affect existing licenses.

Accepted Payment Methods: Major credit cards, PayPal, and Apple Pay.

Merchant and Payments

The Software is provided by Entromoonic Ltd. Payments, taxes (if applicable), and order management may be handled through our authorized payment processor/merchant of record. Your purchase may be subject to the processor's terms, in addition to these Terms.

12.Free Trial

We offer a 14-day free trial that provides full access to all Software features. The trial:

• Requires no payment information to start;
• Includes all features available in the paid version;
• Automatically expires after 14 days;
• Is limited to one trial per user/device;
• May be extended or modified at our sole discretion.

After the trial period ends, you must purchase a license to continue using the Software. Any content downloaded during the trial remains yours.

We may use reasonable technical measures to prevent abuse of the trial system.

13.Refund Policy

We offer a 14-day money-back guarantee. If you are not satisfied with the Software for any reason, you may request a full refund within 14 days of your purchase by contacting our support team.

To request a refund:

• Use the refund form or contact us at support@fetchii.app
• Include your order number and the email used for purchase
• Refunds are typically processed within 5-7 business days

Upon refund, your License will be deactivated and you must uninstall the Software.

We reserve the right to refuse refunds in cases of repeated refund requests or apparent abuse. This policy does not affect any statutory rights you may have under applicable consumer protection laws.

For complete details including eligibility criteria and processing times, please see our full Refund Policy.

14.Updates and Modifications

We may release updates to the Software from time to time. These updates may include:

• Bug fixes and security patches;
• New features and functionality;
• Compatibility updates for new macOS versions;
• Updates to support changes in Third-Party Platforms.

Updates within the same major version are provided free of charge to licensed users. We reserve the right to modify, suspend, or discontinue any aspect of the Software at any time without prior notice.

Free updates are provided for minor version releases within your purchased major version (e.g., 1.0 to 1.9). Major version upgrades (e.g., 1.x to 2.0) may be offered as a separate purchase, with discounted pricing available to existing license holders.

15.Termination

By You: You may terminate your License at any time by uninstalling and deleting the Software.

By Us: We may terminate or suspend your License immediately, without prior notice, if you:

• Breach any provision of these Terms;
• Engage in fraudulent or illegal activity;
• Share or distribute your License Key outside your household;
• Attempt to circumvent license protections.

Upon termination, your right to use the Software will immediately cease. Sections 9, 10, 16, 17, 18, 19, and 20 shall survive termination.

16.Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• ANY WARRANTY THAT THE SOFTWARE WILL BE ERROR-FREE, UNINTERRUPTED, OR SECURE;
• ANY WARRANTY REGARDING THE ACCURACY OR RELIABILITY OF RESULTS OBTAINED THROUGH THE SOFTWARE;
• ANY WARRANTY THAT THE SOFTWARE WILL BE COMPATIBLE WITH ANY PARTICULAR WEBSITE OR PLATFORM;
• ANY WARRANTY THAT THE SOFTWARE WILL CONTINUE TO FUNCTION WITH THIRD-PARTY PLATFORMS THAT MAY CHANGE THEIR SYSTEMS.

You acknowledge that websites and platforms may change their systems at any time, which may affect the Software's functionality. We do not guarantee compatibility with any specific platform.

17.Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ENTROMOONIC LTD, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR:

• ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES;
• ANY LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES;
• ANY DAMAGES ARISING FROM YOUR USE OR INABILITY TO USE THE SOFTWARE;
• ANY DAMAGES ARISING FROM THIRD-PARTY CONTENT ACCESSED THROUGH THE SOFTWARE;
• ANY DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO YOUR DATA OR ACCOUNT;
• ANY DAMAGES ARISING FROM YOUR VIOLATION OF THIRD-PARTY TERMS OF SERVICE.

IN NO EVENT SHALL OUR AGGREGATE LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE SOFTWARE IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

18.Indemnification

You agree to indemnify, defend, and hold harmless Entromoonic Ltd and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your use of the Software;
• Your violation of these Terms;
• Your violation of any applicable law or regulation;
• Your infringement of any intellectual property or other rights of any third party;
• Any content you download, process, or distribute using the Software;
• Your violation of any third-party terms of service.

19.Dispute Resolution

Informal Resolution

Before initiating any formal dispute resolution, you agree to first contact us at legal@fetchii.app and attempt to resolve the dispute informally for at least 30 days.

Binding Arbitration

If informal resolution fails, any dispute, controversy, or claim arising out of or relating to these Terms shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its applicable rules (including the Consumer Arbitration Rules for individual consumers and the Commercial Arbitration Rules for business users).

• The arbitration shall be conducted in Wilmington, Delaware, or remotely at your election;
• The arbitrator's decision shall be final and binding;
• Judgment on the award may be entered in any court of competent jurisdiction.

Class Action Waiver

Mass Arbitration

If 25 or more similar arbitration demands are filed by or with the assistance of the same law firm or organization, the parties agree to administer the arbitration demands in batches. The parties shall select a limited number of demands (e.g., 10) to proceed first as "bellwether" cases. Any remaining demands shall be stayed while the bellwether cases proceed, and the parties agree to engage in good-faith settlement discussions after the bellwether decisions. The arbitrator shall have authority to enforce this batching process.

Exceptions

Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights.

20.General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Entromoonic Ltd regarding the Software and supersede all prior agreements and understandings.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of such right or provision.

Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, or internet service disruptions.

Export Controls and Sanctions

You may not use, export, re-export, or transfer the Software except as authorized by U.S. law and the laws of the jurisdiction in which the Software was obtained. You represent that you are not located in, under the control of, or a national or resident of any sanctioned country, and you are not listed on any U.S. government restricted-party list.

21.Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes:

• We will update the "Last updated" date at the top of this page;
• We may notify you via email or through the Software;
• Material changes will be highlighted for your review;
• Your continued use of the Software after changes constitutes acceptance.

If you do not agree to the modified Terms, you must stop using the Software and may request a refund if within the refund period.

22.Contact Information

If you have any questions about these Terms, please contact us:

We typically respond to inquiries within 2-3 business days.