Refund Policy

1.Overview

At Fetchii, we stand behind the quality of our software. We offer a straightforward 14-day money-back guarantee on all license purchases. If you're not satisfied with Fetchii for any reason, simply contact us within 14 days of your purchase for a full refund.

This policy applies to all Personal and Multi-Device license purchases made through our official website or authorized payment processor, Lemon Squeezy.

2.How to Request a Refund

To request a refund, please follow these simple steps:

1. Use the refund form, or email support@fetchii.app with the subject line "Refund Request"
2. Include your order number (found in your purchase confirmation email)
3. Include the email address used for the purchase
4. Optionally, let us know why you're requesting a refund so we can improve our product

3.Processing Time

Once we receive your refund request, here's what to expect:

• We will process your refund request within 3 business days
• Refund processing typically takes 5-7 business days
• The refund will be credited to your original payment method
• Depending on your bank or card issuer, it may take an additional 5-10 business days to appear on your statement

4.Refund Eligibility

To ensure a fair policy for all customers, please review the eligibility criteria:

5.After Your Refund

Once your refund is processed:

• Your license key will be deactivated immediately
• You must uninstall the Fetchii application from your device(s)
• Any content downloaded during the license period remains yours
• You may purchase a new license at any time in the future

If you decide to return to Fetchii later, we'd be happy to have you back! You can purchase a new license whenever you're ready.

6.Abuse Prevention

We reserve the right to refuse refund requests in cases of apparent abuse, including but not limited to: repeated refund requests, attempts to obtain multiple free trials, or any fraudulent activity. We take these measures to keep our pricing fair for all customers.

This policy does not affect any statutory rights you may have under applicable consumer protection laws in your jurisdiction.

7.Contact Us

If you have any questions about our refund policy or need assistance with a refund request, please don't hesitate to contact us:

We reply by email to all inquiries within 3 business days.